Important Information Regarding COVID-19 - Read More

To our lovely HBS customers,

The situation around the world right now is uncertain at best and there have been many disruptions to the daily lives and routines of people world wide,

We have introduced all recommended government guidelines & policies to our office and warehouse environments and thoroughly trained our staff to ensure that the safety of our customers and team members are not compromised while we continue to provide you with our online delivery service.

For the foreseeable future, we will be remaining open and sending your goods out as soon as possible. We currently dealing with an increased number of orders and ask for your patience while we try to get them all dispatched of a first-in, first-out basis. There are also possibilities that our incoming stock replenishments may be slower than usual with consideration to the measures and demands being faced by suppliers at the moment. We thank you in advance for your patience should any slight delays occur.

We are also always seeking to increase our health categories as we have found these items are hard to find for most customers, and we trying to make them available to you at the best prices possible.

Every day we will be monitoring the situation, and should there be any changes to the above, our team will update this information ASAP.

Unfortunately, items are now unable to be returned for change of mind, irrespective of purchase date. We are monitoring the situation daily and we’ll update our website as soon as this policy changes. We’re sorry for any inconvenience caused.

If you have any questions regarding our COVID-19 processes or order estimated timelines, please reach out to our team who will be able to assist with your questions.